Procurement Opportunity Search Detail
**Please Note** This opportunity was not issued by a DAS procurement program.
Please refer to the opportunity information in the attached document.
New Hire Reporting Services
The Ohio Department of Job and Family Services (ODJFS) releases this Request for Proposals (RFP) for the purpose of selecting a single vendor that will operate Ohio’s New Hire Reporting Center. In Ohio, all employers are required to report newly hired employees to a state directory, which is a key component of Ohio’s systematic efforts to collect child support owed by non-custodial parents. The selected vendor will be required to establish and operate the New Hire Reporting Center from a central Ohio location. The selected vendor will also be required to monitor employer compliance with new hire reporting regulations. The vendor to be selected through this RFP process will be required to provide data entry and related administrative services to operate Ohio’s employer New Hire Reporting Center. The vendor must be capable of providing data entry services for approximately 2.5 million new hire reports annually, in accordance with ODJFS standards for speed and accuracy; and of providing customer service to more than 300,000 employers by using customer call center staff. As many as eight hundred (800) telephone calls and two hundred thirty (230) e-mails per month are received by Ohio’s current New Hire Reporting Center.
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