Procurement Opportunity Search Detail

Opportunity Title

OJI - Password Reset Project

Opportunity Description

The purpose of this Deliverable Based IT Service (DBITS)solicitation is to reduce the need for the Ohio Department of Job and Family Services call center support and gain experience with chat and bot technology. This engagement is to implement a solution to automate the current process that the call center staff use to validate that a password reset is being requested by the appropriate entity, confirm preferred interfaces (email or US Mail), then trigger a PIN reset on the OJI system screen.

General Information

Computers, Software, Supplies & Services
Invitation for Proposal
Job and Family Services, Ohio Department of
Administrative Services, Department of


8/28/2018 thru 9/11/2018 8:00:00 AM

Procurement Programs


8/28/2018 thru 9/11/2018 8:00:00 AM
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