Opportunity Detail

Questions and Answers

Program and Financial Modeling Resources - ALERT POSTED SEE RFP DOCUMENT
Document #:  JFSR1213078028


Question:   10. Section 4.3.D, Federal and Stakeholder Negotiations, page 26: In D.4, please reconsider the request for an example of a negotiation strategy. By their very definition, negotiation strategies are sensitive documents, to the extent they are even written rather than verbal. We believe most clients would object to authorizing the release of such sensitive documents. 11. Section 4.3.F, page 27: Please clarify whether the vendor is required to submit examples for these additional activities. This section does not require samples, but Attachment C (“Specifications of Deliverables”) indicates that samples will be included for each area A through F (see row before item 27 and item 32). 12. Attachment D, page 4: The staff titles for SFYs 2012 and 2013 are not the same as in SFYs 2014 and 2105 (e.g., Medicaid Communications Specialist instead of Medicaid Regulatory Analyst). Please confirm that the staff titles for SFY 2012 and 2013 should be the same as in SFYs 2014 and 2015 (which match the staff titles in Section 3.3). If the titles in SFY 2012 and 2013 are to be included, please provide necessary requirements for those positions. 13. Please explain the relationship between the work to be performed under this RFP and RFP # JFSR1213078021, Healthcare Business Transformation Services.

Answer:   10. Duplicate 11. This is an error – Samples are not expected for Section 4.3F. 12. The titles listed in the chart for SFY 2012 and 2013 are in error – they should match the titles in the chart for SFY 2014 and 2015. 13. As is described in the General Purpose section of the RFP, (paraphrased) both procurements are sought to obtain a variety of types of expert resources for multiple Medicaid healthcare business initiatives and work activities that ODJFS will undertake throughout this and the upcoming biennium.

Date: 11/1/2011

Inquiry: 24020


Question:   1. Section 2.1, Anticipated Procurement Timetable, page 11: Given the complexity of the RFP and the number of attachments proposers have to gather and submit, would the State consider extending the deadline for vendors to submit proposals? 2. Section 3.1, Mandatory Vendor Qualifications, page 14: In item 1), is the reference to a 1915 waiver a 1915(c) waiver or any other applicable subsection of 1915 (e.g., 1915(a), 1915(b))? Is this the same for each reference to 1915 waivers throughout the RFP? 3. Section 3.2, Organizational Experience and Capabilities, page 16: Please clarify how the paragraph between C and D relates to items A – C. For example, item B asks for samples, but so does the 2nd sentence in the referenced paragraph. 4. Section 3.2, Organizational Experience and Capabilities, page 16: Item B and the paragraph between items C and D request samples of relevant work. While most of our work products for states are subject to freedom of information requests, we are not comfortable releasing the work product without the state’s explicit permission. Based on our experience, most states are reluctant to release work products without a formal freedom of information request, particularly if those products were not made public in the state for whom they were prepared. If you retain the requirement for samples (here and in other parts of the RFP), would it be acceptable to submit a redacted version that does not include any information identifying the state? This will still be a challenge, but being able to provide redacted documents will make it more possible for vendors to meet your requirements for submission. 5. Section 3.3.2, Medicaid Regulatory Analyst(s), page 19: In item b), Required Qualifications, please consider changing it to one 1115 and/or one 1915 waiver. Requiring experience in a 1915, particularly a 1915(c), limits the pool of qualified individuals as many states develop and implement 1915(c)s without assistance from consultants. Please consider a similar change in Section 3.3.2, Medicaid Program Specialists (3.b on page 19). 6. Section 3.3, Personnel Profile Summary, page 20: Please clarify how the Personnel Profile Summary relates to the requirement under “Required Qualifications” for each staff title that the Technical Proposal demonstrate xyz? Do you want the information in two places or certain information in the narrative and other information in the profile? 7. Section 3.3, Personnel Profile Summary, page 20: In the first bullet, by the reference to “work experience” do you mean references? 8. Section 3.3, Personnel Profile Summary, page 20: Please clarify how the 3rd and 4th bullets relate to the “Required Qualifications” for each staff title. Should this be collapsed into one bullet that requires the vendor to show how a proposed team member meets the required qualifications? If not, please identify which experience and qualifications are “mandatory” (3rd bullet) and which are “required” (4th bullet). 9. Section IV, Scope of Work & Specifications of Deliverables, page 21: Regarding the 2nd paragraph (starting “Important Note”), should the vendor include a statement agreeing to do this or is agreement provided through submitting a proposal? If the former, where should we include the statement? 10. Section 4.3.D, Federal and Stakeholder Negotiations, page 26: In D.4, please reconsider the request for an example of a negotiation strategy. By their very definition, negotiation strategies are sensitive documents, to the extent they are even written rather than verbal. We believe most clients would object to authorizing the release of such sensitive documents.

Answer:   1. No. The deadline for Vendors to submit proposals to DAS will remain as indicated in the RFP, Thursday, November 10, 2011, no later than 3pm. 2. Unless specified otherwise in a particular RFP section, a reference to a 1915 waiver means any of the waivers available under section 1915 of the Social Security Act. 3. The paragraph following C applies to paragraphs A – C. For paragraph B, this is duplicative- it is not necessary to provide samples twice. 4. The requirement that interested vendors provide samples remains as described in the RFP. 5. The requirements described on page 19 in Section 3.3.2, item b), and in Section 3.3.2, item 3.b, remain as described in the RFP. 6. The Personnel Profile Summary lists the components which the vendor should include to demonstrate that each staff member (for all tiers of staff set out in section 3.3) has the required experience and qualifications. 7. “Work experience” in the first bullet is used in the same way the same term is used in the earlier paragraph which begins: The State will not consider a candidate’s overlapping months of experience…with any other work experience used to meet the same requirement for the position. 8. The Mandatory Experience and Qualifications are set out in section 3.1 for two specific staff members. If these mandatory qualifications are not met for these two proposed staff members, the vendor's Technical Proposal will be rejected. The Required Qualifications are set out under each staff member in section 3.3 of the RFP. The Mandatory Experience and Qualifications are duplicated here, as part of the staff member's experience and qualifications subject to scoring in Attachment C. 9. Agreement is assumed for any vendor submitting a proposal. 10. 4.3D remains as described in the RFP.

Date: 11/1/2011

Inquiry: 24019


Question:   1. General question: Would the State consider hiring two contractors to complete this expansive scope of work? 2. Section 1.2, Background, bottom of page 5: How long on average does it currently take the counties to determine Medicaid eligibility? 3. Section 1.5, Time Frames and Funding Source, page 10: The last sentence of the first paragraph of Section 1.5 lists project deadline dates that begin in October 2011. Please confirm the correct dates. 4. Section 3.1, Mandatory Vendor Qualifications, pages 14 and 15: ODJFS distinguishes between the “design” and “development” of waivers or Medicaid delivery system transformations. Please provide examples of how these activities differ. Can the same projects serve as examples of both types of experience if the firm was involved in all aspects from design through implementation? 5. Section 3.1, Mandatory Vendor Qualifications, page 15: The first paragraph after subsection 5 requests key samples or excerpts of work. Is this in addition to the work samples that are requested in Sections 3.2 and 4.3 or may the same documents satisfy all requirements for work samples? Work samples are also requested for the Lead Medicaid Healthcare Business Expert in Section 3.3.1 on the middle of page 18. Again, may appropriate samples of work products meet all sample requirements? 6. Section 3.1, Mandatory Vendor Qualifications, page 15: The last paragraph before the last bullets on page 15 requests client references. Must three references be provided or three references for each proposed key staff member? What if the key staff member has not worked for the firm long enough to acquire references? 7. Section 3.1, Mandatory Vendor Qualifications, pages 14 through 16 and Section 3.2, Organizational Experience and Capabilities, page 16: How does the demonstrated experience section requested by bullets A and C differ from that requested in Section 3.1? 8. Section 3.2, Organizational Experience and Capabilities, page 16: Bullet B states that samples of at least two, but no more than four, similar sized projects must be provided. Section 4.3, Specification of Deliverables, pages 24 through 27: This section requests examples of a fiscal impact analysis and fiscal model, a waiver, a white paper, a negotiation strategy and workflows and a white paper describing a program design. Are these samples separate from those required by Section 3.2, or may the same documents be used? What types of and how many samples does the State wish to see to document similar sized project expertise?

Answer:   1. With this procurement, the State intends to hire a vendor to supply requested resources. 2. Time required to determine Medicaid eligibility is dependent on a variety of factors, including but not limited to type of income, presence or absence of a specified disability, and type of coverage assistance sought. 3. Deadlines for some initiatives are for particular phases of work. Much work is already underway and implementation deadlines for some phases of some initiatives are already successfully passed. 4. The State uses the term ‘design’ to describe activities associated with the development of new ideas, services delivery/coverage/payment/care models, for example. Design may include various iterations of work products from conceptual through activities associated with obtaining authority and financing for initiatives. Development includes activities associated with initiatives, post design and pre implementation. Once the vendor appropriately categorizes work activities, specific activities associated with the same project may be used to satisfy requirements, however the vendor will need to reference the project in response to each section and identify how the example fulfills the relevant requirements. 5. One descriptor may be used to meet multiple requirements - the vendor will need to reference the project in response to each section and identify how what is described fulfills the relevant requirements. 6. Section 3.1 addresses the qualifications of the vendor as an entity. The requirement is for three references for the vendor. Alternatively, because a vendor might propose to subcontract the anticipated work under a contract resulting from this RFP, one or more of the references could reflect work done by a subcontractor. If any proposed key staff member has performed relevant work before joining your firm, that work would also be acceptable as a reference to show the experience, qualifications, and work quality of the team you are proposing to perform work under this RFP. 7. Mandatory Vendor Qualifications set out in section 3.1 must be demonstrated, or the vendor's Technical Proposal will be rejected. The Organizational Experience and Capabilities requirements set out in section 3.2 of the RFP, and subject to scoring in Attachment C, are less specific in many respects other than the inclusion of Ohio-specific knowledge and experience. 8. The State has provided, per contract area, the information it expects a vendor to provide for the State to evaluate the vendor on the requirements of that section of the RFP. Vendors submitting proposals will determine what will be submitted in response to the requirement of any particular section of the RFP. Vendors will determine, based on their understanding of the work product they propose if it is appropriate to submit the same product for more than one requirement. Vendors are advised to clearly describe why they believe the same product satisfies requirements of multiple sections and the vendor will need to reference the specific sections and identify how the product fulfills the relevant requirement.

Date: 11/1/2011

Inquiry: 24017


Question:   9. Section 3.3.2, Tier 2: Medicaid Management and Development Staff, page 18, page 18: Our firm has numerous client leaders and project managers who manage multi-million dollar engagements with state clients. If none of them possess the Project Management Professional certification, are we precluded from bidding? 10. Section 3.3.3, Tier 3. Staff Support, page 20: In the first paragraph of the Personnel Profile Summary, the RFP states that each proposal must include a profile for each key member of the proposed work team. Please describe what is meant by a key member. 11. Section 3.3.3, Tier 3. Staff Support, page 20: The subsection titled Personnel Profile Summary is very confusing. Could the State provide a profile template or an acceptable document submitted by a bidder that satisfies the requirements for the Personnel Profile Summary? 12. Section 3.3.3, Tier 3. Staff Support, page 20: How does the information required in the Personnel Profile Summary differ from what is required in the discussion of each proposed staff member’s experience in the Staff Experience and Capabilities section. 13. Section 3.3.3, Tier 3. Staff Support, page 20: For the Personnel Profile Summary, please explain how the Mandatory Experience and Qualifications section differs from the Required Experience and Qualifications section. 14. Section 3.3.3, Tier 3. Staff Support, page 21: Please provide additional detail by what is meant by the paragraph that begins “Description of the Related Service Provided”. 15. Section 3.3.3, Tier 3. Staff Support, page 21: Please provide additional detail by what is meant by the sentence “The candidate’s work experience must be listed separately and completely every time it is referenced, regardless of whether it is on the same or different pages of the form.” To what form is the State referring? 16. Section 4.2, Administrative Structures – Proposed Work Plan, page 23: Subsection A asks the vendor to describe how its services will help OHP achieve the key objectives described in Section 1.4 of the RFP. Please provide additional detail as to how this discussion differs from what will be discussed in the Scope of Work and Specifications of Deliverables discussion. 17. Section 5.2.B.4, Administrative Structures, Proposed Work Plan, page 33: Should this reference to Section 4.3 be Section 4.2? 18. Attachment D requires the vendor to check whether the proposed staff (by category) are in-house personnel or subcontractors. How should the vendor complete this form if in-house personnel and subcontractors are bid in the same staff title?

Answer:   9. No. However, failure to fully meet any of the section 3.3 requirements could result in a lower technical score, as set out in Attachment C. 10. Page 17 of the RFP identifies key staff members as all staff members in Tier 1, 2, or 3 positions. 11. The State has chosen not to provide a template or an example of a document submitted by a bidder. Each vendor submitting a response to the RFP is permitted to document the requirements of this section in the format that best suits the vendor’s proposal. 12. The Personnel Profile Summary lists the components which the vendor should include to demonstrate that each staff member (for all tiers of staff set out in section 3.3) has the required experience and qualifications. 13. The Mandatory Experience and Qualifications are set out in section 3.1 for two specific staff members. If these mandatory qualifications are not met for these two proposed staff members, the vendor's Technical Proposal will be rejected. The Required Qualifications are set out under each staff member in section 3.3 of the RFP. The Mandatory Experience and Qualifications are duplicated here, as part of the staff member's experience and qualifications subject to scoring in Attachment C. 14. It means that vendors must be clear in their proposals, where technical experience being described to meet a requirement of this RFP, including where the capacity, job assignment, role, contract terms, etc. in which the experience was performed, is clearly linked to the requirements of the RFP and describes the actual work performed by the proposed staff member and describes how that work fulfills the relevant experience and qualifications the vendor believes the described work meets. 15. The reference to a form is in error. Work experience should be listed completely in any relevant section of the vendor's Technical Proposal. 16. In subsection A, vendors are asked to describe how the vendor’s services will help OHP achieve the key objectives stated in Section 1.4 of the RFP. Vendors are advised to review Section 1.4 and described how their particular services specifically help OHP achieve the key objectives. The Scope of Work and Specification of Deliverables sections address how a vendor will provide or perform the services that OHP seeks to purchase through this RFP. 17. Yes. 18. Check both boxes if both apply. Vendors may be asked to delineate how much staff time will be supplied by in-house staff and how much will be obtained via subcontracted staff.

Date: 11/1/2011

Inquiry: 24018


Question:   1. General question: Would the State consider hiring two contractors to complete this expansive scope of work? 2. Section 1.2, Background, bottom of page 5: How long on average does it currently take the counties to determine Medicaid eligibility? 3. Section 1.5, Time Frames and Funding Source, page 10: The last sentence of the first paragraph of Section 1.5 lists project deadline dates that begin in October 2011. Please confirm the correct dates. 4. Section 3.1, Mandatory Vendor Qualifications, pages 14 and 15: ODJFS distinguishes between the “design” and “development” of waivers or Medicaid delivery system transformations. Please provide examples of how these activities differ. Can the same projects serve as examples of both types of experience if the firm was involved in all aspects from design through implementation? 5. Section 3.1, Mandatory Vendor Qualifications, page 15: The first paragraph after subsection 5 requests key samples or excerpts of work. Is this in addition to the work samples that are requested in Sections 3.2 and 4.3 or may the same documents satisfy all requirements for work samples? Work samples are also requested for the Lead Medicaid Healthcare Business Expert in Section 3.3.1 on the middle of page 18. Again, may appropriate samples of work products meet all sample requirements? 6. Section 3.1, Mandatory Vendor Qualifications, page 15: The last paragraph before the last bullets on page 15 requests client references. Must three references be provided or three references for each proposed key staff member? What if the key staff member has not worked for the firm long enough to acquire references? 7. Section 3.1, Mandatory Vendor Qualifications, pages 14 through 16 and Section 3.2, Organizational Experience and Capabilities, page 16: How does the demonstrated experience section requested by bullets A and C differ from that requested in Section 3.1? 8. Section 3.2, Organizational Experience and Capabilities, page 16: Bullet B states that samples of at least two, but no more than four, similar sized projects must be provided. Section 4.3, Specification of Deliverables, pages 24 through 27: This section requests examples of a fiscal impact analysis and fiscal model, a waiver, a white paper, a negotiation strategy and workflows and a white paper describing a program design. Are these samples separate from those required by Section 3.2, or may the same documents be used? What types of and how many samples does the State wish to see to document similar sized project expertise?

Answer:   1. No. The deadline for Vendors to submit proposals to DAS will remain as indicated in the RFP, Thursday, November 10, 2011, no later than 3pm. 2. Unless specified otherwise in a particular RFP section, a reference to a 1915 waiver means any of the waivers available under section 1915 of the Social Security Act. 3. The paragraph following C applies to paragraphs A – C. For paragraph B, this is duplicative- it is not necessary to provide samples twice. 4. The requirement that interested vendors provide samples remains as described in the RFP. 5. The requirements described on page 19 in Section 3.3.2, item b), and in Section 3.3.2, item 3.b, remain as described in the RFP. 6. The Personnel Profile Summary lists the components which the vendor should include to demonstrate that each staff member (for all tiers of staff set out in section 3.3) has the required experience and qualifications. 7. “Work experience” in the first bullet is used in the same way the same term is used in the earlier paragraph which begins: The State will not consider a candidate’s overlapping months of experience…with any other work experience used to meet the same requirement for the position. 8. The Mandatory Experience and Qualifications are set out in section 3.1 for two specific staff members. If these mandatory qualifications are not met for these two proposed staff members, the vendor's Technical Proposal will be rejected. The Required Qualifications are set out under each staff member in section 3.3 of the RFP. The Mandatory Experience and Qualifications are duplicated here, as part of the staff member's experience and qualifications subject to scoring in Attachment C. 9. Agreement is assumed for any vendor submitting a proposal. 10. 4.3D remains as described in the RFP.

Date: 11/1/2011

Inquiry: 24016


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Inquiry period ended:  10/28/2011 8:00:00 AM