Opportunity Detail

Questions and Answers

Cisco SmartNet Maintenance
Document #:  ACQ1041


Question:   Attachment Two: Requirements for Bids (p. 13) - Are we required to include Supplier Information Form (OBM-5657) with our bid if we have already registered as a supplier online?

Answer:   Offerors must provide evidence that they are registered with the Ohio Shared Services to do business in the State of Ohio by providing their supplier ID number.

Date: 10/12/2020

Inquiry: 79484


Question:   Over the past many years, the State of Ohio would purchase most all of the Cisco SMARTnet through a specific MBE even when that MBE did not provide the Cisco hardware/software. As an example, when a Cisco VAR was awarded a bid for Cisco hardware and software that was sold to a state agency, the SMARTnet was removed from the purchase and later purchased through the MBE that held the master contract. For this RFP, does the State intend to procure all SMARTnet on future Cisco HW/SW purchases through the awarded bidder as it has done in the past?

Answer:   This inquiry is outside the scope of this solicitation. Future purchases cannot be determined as variables may change, such as type of project, agency funding, et cetera.

Date: 10/12/2020

Inquiry: 79453


Question:   Part 1 - Executive Summary - Page 3 We respectfully ask if the State would be willing to provide a bid due date extension until October 26th, 2020 at 1pm

Answer:   At this time the State does not deem an extension is necessary.

Date: 10/9/2020

Inquiry: 79452


Question:   Due to the length of the Cost Summary Sheet (over 27000 rows), does the state want us to print out the Summary sheet or just include in the electronic copy?

Answer:   A printout is not necessary, the electronic copy will suffice.

Date: 10/9/2020

Inquiry: 79446


Question:   Due to some of the restrictions brought upon by COVID 19, would the state be willing to accept a digital copy of the response instead of a hard copy?

Answer:   No, physical copies of the ITB, including all requirements of physical media, are required.

Date: 10/9/2020

Inquiry: 79418


Question:   What is the states preferred method of pointing out ineligible items from the cost sheet?

Answer:   The Cost Sheet was generated by Cisco for use with this ITB. Items considered ineligible due to no longer having the option for extended maintenance during the timeframe requested should be entered as "$0.00" on the Cost Summary Sheet.

Date: 10/9/2020

Inquiry: 79416


Question:   Is the state requesting SMARTnet pricing for years 2 and 3 for budget purposes, or is it the intention of the state to purchase years 2 and 3 on this contract as well?

Answer:   Years 2 and 3 have been removed from the ITB via Addendum 1. Please refer to the Addendum 1 pdf and updated Cost Summary Sheet.

Date: 10/9/2020

Inquiry: 79414


Question:   The State lists reference requirements within the solicitation document, however the number of references does not appear readily available within the documentation. Can you please clarify the number of references the state requires with our response?

Answer:   Three references would be sufficient for the evaluation process.

Date: 10/9/2020

Inquiry: 79413


Question:   Per both page 11 of the RFP and Columns R and S in the Cost Summary Sheet, the state is requesting pricing on years 2 and 3. All Cisco partners cannot guarantee pricing on years 2 and 3. Formal pricing would available within 60 days of a renewal. How would the state like us to fill out Columns R and S if Cisco partners cannot provide this?

Answer:   The Cost Summary Sheet has been updated via Addendum 1 to reflect the dates of 08/02/20 - 08/01/21. A new Cost Summary Sheet is available on the ITB page.

Date: 10/9/2020

Inquiry: 79403


Question:   For anything expiring past the initial coterm end date, please verify whether you would like us to price an additional year? For example for rows 122-156 of the Cost Summary Sheet, smartnet coverage does not lapse until May 28th, 2022. Is the state looking to purchase additional smartnet coverage beyond that current expiration date right now?

Answer:   Currently the State is only seeking coverage for the timeframe of 08/02/20-08/01/21. An updated Cost Summary Sheet is available on the ITB web page.

Date: 10/9/2020

Inquiry: 79402


Question:   Per your current agreement, August 2nd 2020 must be used as the official start to your smartnet coverage. Would like the coterm end date to be July 31st, 2020 as noted in Column Q of your Cost Summary Sheet or October 1st, 2021 as noted in Column N of the same sheet?

Answer:   The Cost Summary Sheet has been updated via Addendum 1 to reflect the dates of 08/02/20 - 08/01/21. A new Cost Summary Sheet is available on the ITB page.

Date: 10/9/2020

Inquiry: 79401


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Inquiry period ended:  10/12/2020 8:00:00 AM