Questions and Answers
Quality Improvement Center for Workforce Development
Document #: JFSR1819068141
Answer: Question: When calculating the turnover and annual vacancy rates, should this be just for frontline staff or do you want management positions included in this calculation? Answer: When calculating the turnover and annual vacancy rates, the calculation should only include data for frontline staff (child welfare caseworkers). However, the same data for frontline supervisors/management can be included as long as it is separate from the frontline staff data.
Question: 1) Does a response to this RFI commit us to participation in the project/grant if chosen, even if the stragegy chosen does not meet our HR strategy? 2) Does this grant require a control group and an experimental group? If so, how are the control groups and experimental groups selected? If chosen as the control group, will we be able to implement HR strategies in other areas that are not being controlled by the experiment. Also, if the control group is in an area that is harmful to our HR strategy will we be able to opt out? 3) How can we create a workforce that will equally support the needs of the parents AND the children involved with the child welfare system?
Answer: 1) Does a response to this RFI commit us to participation in the project/grant if chosen, even if the stragegy chosen does not meet our HR strategy? No 2) Does this grant require a control group and an experimental group? Yes If so, how are the control groups and experimental groups selected? Agencies selected to participate in the QIC-WD project MAY be randomly assigned by the QIC-WD to the experimental or control conditions. Depending upon the workforce intervention that is chosen for implementation and testing in Ohio, the QIC-WD may use random assignment or may identify matched comparison counties from beyond those selected to participate. Those agencies assigned to the experimental condition will co-develop and implement the selected workforce strategy, while those agencies assigned to the control condition will not implement the selected workforce strategy during the period of the project. If chosen as the control group, will we be able to implement HR strategies in other areas that are not being controlled by the experiment. Strategies would need to be reviewed and approved by the QIC-WD. Also, if the control group is in an area that is harmful to our HR strategy will we be able to opt out? No 3) How can we create a workforce that will equally support the needs of the parents AND the children involved with the child welfare system? This is a great question. However, it is a question that seems more appropriate to be addressed globally through an exploration of several different sources such as training/staff development, curriculum content, policy and supervision, etc.
Question: If there have not been any previous culture/climate surveys conducted by the agency, should this be completed during that application process. In regards to the caseload sizes should that information be the average for the year 2016 or the current caseload average. Also should the caseload average be broken down by each division of the agency. Ie: intake, foster, ongoing, adoption.
Answer: If there have not been any previous culture/climate surveys, one is not needed for the application process. The current caseload average is preferred. Caseload average broken down by both division and the entire agency would be helpful.
Question: Would a caseworker serving as a PASSS Coordinator with those cases assigned to them be considered front line staff?
Answer: Yes, but only if the worker is a child welfare caseworker; not an eligibility specialist. Also, the cases should be open cases with a minimum face to face requirement; not PASSS only cases. If they have a combination of these cases, then they should still be considered front line staff.
Question: As a clarifying follow-up to the previous case-carrying question, would caseworkers serving as Foster Home Coordinators (with a caseload of foster families) and/or caseworkers serving Independent Living (assigned as a secondary worker) count as frontline staff? If Independent Living Caseworkers do not count generally, would those carrying cases of post emancipation youth be considered front line?
Answer: Please count all but provide separate data by area (intake, foster care, independent living, etc.) and then by agency.
Question: Does the response to the RFI have to follow the exact same order as the RFI sections/descriptions (i.e. description of the hiring process and authority would likely flow better under the section that includes salary and benefits vs the workforce data section)?
Answer: It would be helpful if the responses all follow the exact same order, but not necessarily a requirement.
Question: Is there a specific time period you want to see relative to data regarding workload/caseload statistics?
Answer: We would like the most current data available.
Question: Can you clarify what constitutes frontline staff?
Answer: Frontline staff are child welfare (caseworker) case carrying staff only.
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