Office
of
Procurement Services
Vendor Performance or Complaint to Vendor Web Site
Do
you want to submit a Vendor Performance Survey:
The Vendor
Performance
Survey provides state agencies and Cooperative Purchasing members a
tool to
submit updates to the Office of Procurement Services on the vendor's
performance
that will not require the Office of Procurement Services' involvement in
resolving.
or
Do you want
to file a Complaint
to Vendor: The participating state agency or
cooperative
purchasing member will be responsible for the administration of the
Contract
and will monitor the Contractor's performance and compliance with the
terms,
conditions and specifications of the Contract. If an agency or
cooperative
purchasing member observes any infraction(s), such shall be documented
and
conveyed to the Contractor for immediate correction. If the Contractor
fails to
rectify the infraction(s), the agency or cooperative purchasing member
will
notify DAS through a Complaint to Vendor (CTV) to help resolve the
infraction(s).
All
questions regarding vendor
performance should be directed
to Kellie Johnson,
Office of Procurement Services, (614) 644-6743.
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